If you need to get in touch with us about an existing booking you can do so by phone or email.
We have a team of people to answer your call Monday to Sunday 09:30 to 20:00**
Please call us on 0207 118 1060 and select option 2 from the menu.
If you have a query regarding your First Class Lounge booking please call us on 0203 203 2662
Please use the form (above/below) or click on the link in your confirmation email.
If your query is regarding a First Class Lounge booking, please email firstname.lastname@example.org
If you are in resort and have a problem please refer to the emergency contact numbers on your vouchers.
If you have already travelled but have some comments you wish to share with us, about any aspect of our service, you can do so by using the contact us form (above/below) or by clicking on the link in your confirmation email.
*Bank Holiday opening times may vary.
*Calls cost 15p plus up to 5ppm from BT Anytime. Mobile and other providers’ charges may vary.